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Broadcast/Calls Reports separating Urgent from Non-Urgent
I would like to see reports that would separate standard broadcast/calls from Urgent Broadcast/calls so we can see the usage of both priorities. I created a report with Crystal Reports that retrieves the 'recresults' from the report ser...0 Will not do
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Analytics user activity report doesn't show called group
In User Activity in VRS, it shows the group that was called before the call went to a phone and/or a user in the group. In User Activity Details in Analytics we show that a user called a Group but it doesn't say what group. The only entry that sho...1 Will not do
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Edge Analytics messaging report to show message reporting for specific role(s)
Looking for an enhancement that provides data on messaging reporting based on role. More specifically, the number of outbound/inbound messages being sent. This would be beneficial in providing data that proves whether a role is using the messaging...1 Clarification requested
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Enhanced telecom integration functionality
BCH is requesting the following functionality in order to consider their Edge deployment a highly available solution: If subscriber fails over during a peer to peer call, prevent device from trying to reconnect to subscriber because it ends up dro...1
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Add/Remove Conference in the Users profile in the admin console
When individual staff members change departments, currently adjustsments must be made in both the user account (to delete old group/add new group) and group account (add to new conference). It'd be nice if all adjustments could be made all a...0
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Fix for Badges Stuck on Vocera" Countdown"
Around 70% of my turnover comes from badges that are getting stuck on the Vocera Countdown. many of them are just outside of warranty.One of the major problems i have with this is the inability to factory reset the B2000's since they cannot be shu...0 Will not do
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VCS Call Log
Please add the phone number of non vocera users to the call log. We can see the number when the call comes in but it isn't stored or displayed in the call log. If the caller is non Vocera, and the clinician misses a call today they...0 Already exists
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Report on when a badges leaving and entering network.
This is a request for a report (in VRS), which could be helpful on identifing weak wireless coverage areas.0 Will not do
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VMP messages from Engage can be sent to escalation DLs
We would like to send VMP messages from Engage to Escalation DLs. This is currently prevented specifically with messages from Engage. -
Vina login/logout tracking
University of Maryland would like to see Analytics be able to report Vina logins/logouts for customers that just use Engage. Right now, Analytics only reports on those if the customer has Voice.0