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Currently, if a User who is in DND (red) taps the status icon ONCE, they AUTOMATICALLY change their status to Available (green). Recommend a Long Press and Hold of the status button to change the User's status from DND (red) to Available (Green).
Currently, ONE tap on the status button when user is on DND (red) AUTOMATICALLY changes the status to Available (green). This workflow is assuming that the User is only tapping the red status to change their status to available. This is not necess...0 Planned
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care roles attached to a team
We want to to add association while we are building the care role. Currently system is requiring us to save first then EDIT. Can we change this? 2. We want test/prod to communicate. For example I should be able to build everything in test and push...0
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Need ability to force Vina text messages to "Break Through" silenced phone
Within iOS, there is a Vina setting called “Always Deliver Immediately. Critical alerts appear on the lock screen and play a sound even if a Focus is on or iPhone is muted”. This appeared to allow us to send messages as “critical” and have that ov...0
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Allow Android users to toggle "Silent Notifications" off
I wanted to give you an update on this case. The "silent" notification that occurs is coming from our app, and it tells the user this is happening (so that they are aware of it). It is a designed feature. This feature can be helpful so that you do... -
Make "Assign me to" a system synonym for "Add me to" since uses often make this error when adding to groups by voice.
No description provided1 Already exists
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Hands-Free Hangup
Users are requesting the ability to hang up a call without having to touch the device. Especially now that they are able to place calls hands-free. Before the "OK Vocera/Hey Vocera" hotword users were taught that whoever placed the call should end...2
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Bulk Action Import for Notes Section in User Profile
Native solution in Vina to bulk import instructions from previous system via excel (or other file formats) into the notes section of the user profiles.0
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Web console calling by role
Enabling web console calling by role would facilitate the call going through the designated call flow for the role. This would be especially helpful for situations when it is not appropriate to leave a voicemail for an individual but instead neces...0
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Edge extension forwarding to mobile - remove the error part of recording
The first part of "Unable to connect your call - please wait while we forward your call" is deceiving. Users will hang up before the "please wait while we forward your call"1 Already exists
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Multiple select of MEWS alerts for Clinical Surveillance Nurse.
Currently in Vina, if a Surveillance nurse has received multiple MEWS alerts in a period of time (10+ alerts in a span of an hour or so at times) the surveillance nurse has to accept each individual alert manually. Viewing a MEWS alert does not ad...0